Welcome to our home

Our Mission Statement

Transitions Care Ltd is a person centred and outcome focussed organisation that enables people to live at home as independently as possible. Transitions Care staff strive to provide the highest quality care to its service users. We work with individuals to develop a personalised plan detailing how support will be carried out. We promise to communicate effectively with service users, families, health care professionals and staff to ensure the best possible service is provided.

Testimonials

From important people, our clients

My mother looks forward to the carers coming and giving her so much support and kindness.
The service is very good. All the carers are very helpful and all very pleasant.
The care provided to my mother is very good and reliable.
My care is excellent, always polite and do any little extra if asked.
Carer is a wonderful help, I look forward to their visit.

Who are we?

Transitions Care Ltd is a private limited company based in Aberdeenshire. The company was founded in 2006 by current directors Mary Waddell and Carolyn Porteous. Transitions Care provide care at home and housing support services to adults in Inverurie, Kintore and Westhill.
The commissioning and delivery of our services is monitored and regulated by the local authority.
Our staff are registered with the Scottish Social Services Council (SSSC) within 6 months of employment commencing and adhere to their Codes of Practice.
We are inspected annually by the Care Inspectorate and our most recent inspection report can be found here.
Our staff are members of the Disclosure Scotland Protection of Vulnerable Groups Scheme.
Transitions Care are members of Scottish Care, who represent the independant social care sector in Scotland.
Our staff complete a comprehensive induction upon recruitment and complete a series of entry level training courses, as well as understanding the company policies and procedures applicable to their role. New members of staff are allocated shadow shifts with experienced staff prior to lone working. Staff have access to a team leader or senior member of staff throughout their shift.
Our staff develop and refresh their professional skills annually using our online training courses. These courses have been designed and developed externally and are recognised by The Association of Healthcare Trainers. The SSSC also requires members to become vocationally trained and qualified, and many of our staff either have this qualification or are working towards it.
We comply with GDPR regulations and strive to protect service user information at all times. A copy of our GDPR policy is available upon request. Our extensive company policies and procedures ensure that service users are treated with respect, honesty and dignity. Our regulatory bodies audit and inspect all aspects of our work.
We welcome comments and suggestions at any time and have a complaints policy, should this be required.